Overview

If antivirus software is installed and enabled on a Windows server where the Cloudmon Agent is deployed, it is recommended to configure an antivirus exclusion for the Cloudmon Agent installation path.

Antivirus software may continuously scan or monitor agent processes and files. This can potentially interfere with the Cloudmon Agent's normal operation and result in increased CPU or system resource utilization.

To avoid such interference, ensure that the Cloudmon Agent installation path is added to the antivirus software's Exclusion/Allowlist.

What You Need to Exclude

Add the Cloudmon Agent installation directory to the antivirus software's exclusion or allowlist.

Recommended Workflow

Follow the workflow below when deploying the Cloudmon Agent on a Windows server with antivirus software enabled:

Benefits of Configuring an Antivirus Exclusion

• Reduced Resource Overhead – Helps reduce potential CPU and memory overhead caused by continuous antivirus scanning of agent processes and files.
• Reliable Agent Operation – Helps ensure reliable Cloudmon Agent operation and uninterrupted monitoring data collection.
• Improved Stability – Helps avoid potential delays, interruptions, or unexpected behavior caused by antivirus interference.

Important Notes

• Configure the antivirus exclusion before or immediately after installing the Cloudmon Agent.
• Ensure that the exclusion includes the complete Cloudmon Agent installation directory and required subdirectories.
• Antivirus exclusions should be configured in accordance with your organization's security policies.
• The antivirus exclusion should be reviewed and approved by the relevant security or IT team.
• After applying the exclusion, monitor the server and Cloudmon Agent performance to verify stable operation.