Does using a VPN affect IP restrictions?

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• IP Restrictions

  Settings IP Restrictions Control which IP addresses and networks are permitted to access the Cloudmon controller. IP restrictions prevent unauthorised access from addresses outside your approved list. Overview IP Restrictions in Cloudmon allow ...

• Is a VPN necessary for monitoring data?

  VPN is not required. Connectivity between the agent and the controller is adequate for monitoring data and the data is sent on securely. 

• What are IP restrictions and how do they affect me as a user?

  IP restrictions control access to Cloudmon based on source IP addresses. If your current IP is not in the allowed list, access will be denied—even if your login credentials are valid.

• How can I export all details of a devices and IP endpoints in Cloudmon?

  To export comprehensive information about devices and IP endpoints, please follow these steps: Go to the devices/IP endpoints page on your Cloudmon controller. Click on the "Custom data export" icon located at the top right corner of the page. A list ...

• When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?

  Yes, regardless of whether the device is connected in a VPN or a private network, if the agent is installed, you will be able to monitor the performance and availability of the device.