How does the user get notified when an alarm is triggered in cloudmon?

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• When is an alarm triggered in cloudmon?

  An alarm is triggered based on the configuration of the corresponding alarm rule when an IP endpoint or device exceeds the threshold value that has been set. In other words, when the monitored metric goes beyond the defined limit, the alarm will be ...

• Does an alarm get triggered in Cloudmon when a network interface goes offline?

  If interface monitoring has been enabled for a device, an alarm will be received and an alert will be sent to the user associated with that device if it goes down.

• If Zoho Desk is set up as a notifier, will you receive a ticket or a notification when an alarm is triggered in cloudmon?

  In Zoho Desk, alarms triggering will result in the generation of tickets, ensuring you receive a record and notification of the triggered event. If you need to integrate a different ticketing tool, you can use the "Custom hook" option as well.

• Can we integrate our ticketing tool with Cloudmon to receive a notification when an alarm is triggered?

  Yes, we can integrate our ticketing tool with Cloudmon. By default, Zoho Desk is integrated with Cloudmon. However, if you need to integrate a different ticketing tool, you can use the "Custom hook" option. To do this, follow these steps: Navigate to ...

• How does the User Experience Trend Chart help in monitoring?

  The User Experience Trend Chart exhibits the average Apdex scores gathered every 10 minutes for an application, representing the overall user experience. However, when you click on a specific agent from Agents > DEM and then an application, the ...