This article provides detailed information on accessing agent logs for troubleshooting and monitoring purposes across different operating systems, including Linux, Windows, and macOS. These logs are essential for diagnosing issues, understanding agent behavior, and ensuring smooth operation.
Linux Agent Logs
Supported Distributions
The agent is supported on the following Linux distributions: Amazon Linux, CentOS, Ubuntu, Fedora, RHEL (Red Hat Enterprise Linux), Debian, SUSE Linux
Log File Location:
Agent logs for Linux systems are stored in the following directory:
Path: /var/log/cloudmon/agent
Windows Agent Logs
Log File Location:
On Windows systems, the agent logs are stored in the following directory:
Path: /Program Files (x86) /Cloudmon/logs
macOS Agent Logs
Log File Location:
For macOS systems, the agent logs can be found in the following directory:
Path: /usr/local/cloudmon/agent/logs
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When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?
Yes, regardless of whether the device is connected in a VPN or a private network, if the agent is installed, you will be able to monitor the performance and availability of the device.