How to edit/delete an added Zoho desk configuration?

How to edit/delete an added Zoho desk configuration?

To edit/delete an already added configuration
  1. Navigate to Settings >General Settings > Integration.
  2. Click the tick mark icon next to the Department count in the Zoho desk widget.
  3. You'll now see the list of departments that have been added.
  4. Select Edit/Delete under the Action section for the specific Department you want to modify.
This feature is available only for Non-MSP Customers

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