How to get Department ID in Zoho desk?

How to get Department ID in Zoho desk?

To get the department ID in Zoho Desk, you can follow these steps:

  1. Log in to your Zoho Desk account.
  2. Click on the gear icon on the top right corner of the screen to access the settings.
  3. Under the "Departments" section, click on "View Departments."
  4. Click on the department name for which you want to get the ID.
  5. In the department details page, look for the URL in the address bar of your browser.
  6. The department ID will be the string of characters after "dept/" in the URL.
  7. Alternatively, you can also find the department ID by using the Zoho Desk API. You can make a GET request to the departments endpoint (https://desk.zoho.com/api/v1/departments) and retrieve the ID for each department in your account.