Real User Monitoring (RUM)

Real User Monitoring (RUM)

Real User Monitoring

Real User Monitoring (RUM)

Track, analyse, and diagnose the digital experience of every real visitor to your website or web application from a central location. Cloudmon RUM gives IT and web teams real-time and historical visibility into how actual users are experiencing your pages, across devices, browsers, connections, and geographies.

Cloudmon RUM uses a lightweight JavaScript snippet embedded directly in your website's pages to continuously measure Core Web Vitals, JavaScript errors, network resource performance, and session behaviour as they happen in each visitor's own browser. This gives web and IT teams the ability to identify and resolve front-end performance issues quickly, often before users complain.

Prerequisite: RUM requires a site to be added under Digital Experience → RUM and the generated RUM snippet to be pasted into the site's HTML before any data begins flowing. No server-side install or agent is required.

What RUM gives you

Core Web Vitals tracking
Measure LCP, CLS, and INP at the 75th percentile for every page, scored against Google's Good / Needs Improvement / Poor thresholds, so front-end performance can be tracked objectively over time.
Apdex-based scoring
Each site and page is scored using the Apdex standard, giving a clear, single-number measure of visitor satisfaction that can be compared across pages and time periods.
Real-time JavaScript error tracking
Every uncaught error and script failure is captured with its message, occurrence count, affected sessions, and the exact page it happened on.
Resource-level performance
See every script, image, fetch, and stylesheet request a page makes, ranked by P75 duration and transfer size, to pinpoint exactly what is slowing a page down.
Geo View
Visualise Apdex, response time, sessions, and errors by country on an interactive map, so region-specific degradation is immediately visible.
Proactive alerting
Configure alarms on any RUM metric including Apdex score, Core Web Vitals, and JS error rate to catch degradation before users notice.

RUM Articles

Real User Monitoring
Add a RUM site, configure sampling and collection settings, install the tracking snippet, understand the dashboard and per-site tabs, and set up alarms and reports.
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Start monitoring your real users
Add a site, copy the generated snippet into your page's HTML, and RUM data will begin flowing from every visitor's browser.