When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?

When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?

Yes, regardless of whether the device is connected in a VPN or a private network, if the agent is installed, you will be able to monitor the performance and availability of the device.