Why does the SLA report show violations even when the system was stable?
Possible reasons include:
Short
outages affecting SLA calculations
Incorrect
SLA thresholds
Review SLA definitions and
maintenance configurations.
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To send a report to email address, follow these steps: Go to Reports > ITIM, and locate the report you want to send. Then, click on the "send now" option located under the action column for that report.
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Why does my report show incomplete or missing data?
This may occur if: The selected time range has insufficient data Monitoring was recently enabled Filters are too restrictive Try expanding the time range or adjusting filters.