General
If ping and tracepath are disabled for an application, does this have any bearing on the Apdex score?
No, the Apdex score remains unaffected when ping and tracepath are disabled. Only the application's response time has the potential to impact the Apdex score.
Can I include the same application in more than one monitoring profile?
Yes, it is possible to add the same application to multiple monitoring profiles.
Why is the Network path important in the Internet section in DEM?
The significance of the Network path is that it provides insights into the route taken by data packets between the source and destination, helping diagnose connectivity and performance issues.
What details are available in the Local Network section, in DEM?
The Local Network section presents information on the default gateway, DNS servers, and provides latency, jitter, and loss graph data for the gateway.
What insights can be gained from the Network Connectivity section regarding an agent's connection in DEM?
The Network Connectivity section provides information about the agent's connection, including interface details and a traffic in/out graph. When the agent is connected to Wi-Fi, it also displays the Wi-Fi signal quality, traffic in/out graphs, ...
What is the purpose of displaying the duration of requests sent?
The purpose of displaying request duration is to monitor and assess the performance of requests, troubleshoot issues, set benchmarks, optimize system performance, and manage user expectations.
What is the significance of Connection Details in monitoring?
Connection Details in monitoring are essential for diagnosing and troubleshooting network and application performance issues, enabling optimization.
What insights can be gained from DNS lookup durations?
DNS lookup durations offer insights into how quickly domain names are resolved to their corresponding IP addresses. Shorter lookup durations indicate efficient DNS resolution, which can lead to faster website or application loading times. Analyzing ...
What does SSL connection duration indicate?
SSL connection duration indicates the time it takes to establish a secure connection between a client and a server using the SSL/TLS protocol. A shorter duration suggests faster and more efficient secure connections, improving website or application ...
What insights can be derived from content download times?
Content download times provide insights into the efficiency and speed at which users can access and interact with digital content. Faster download times typically result in improved user experiences, reduced bounce rates, and higher engagement. ...
Why is monitoring server response times important?
Monitoring server response times is crucial for ensuring a positive user experience, optimizing performance, detecting issues early, and maintaining cost-effective resource allocation.
What is the practical use of the geographical view feature in DEM?
You can easily locate an agent's position on a map and access comprehensive information using the geographical view feature. When you hover over the agent's location on the map, it displays the agent's status and provides detailed insights. To access ...
Is there a feature that enables us to classify the agents we've added based on our specific needs and offers a user-friendly method for visualizing complex data?
Certainly! You can use heatmaps within the agents and applications section to effectively visualize data. Additionally, there are grouping options available to enhance your analysis. To access the heatmap: 1. Navigate to Dashboard > User experience ...
What do the colors of agents and applications indicate in the heatmap?
The colors in the heatmap represent the Apdex grade associated with agents and applications.If the agent is not monitored then, the the heatmap for the device will be indicated in gray colour.
What is the reason for the application displaying empty data?
If you've added an application but haven't associated it with any device, the application won't be monitored. As a result, when you click on that application, you won't see any data because there are no devices actively monitoring it.
Why should I activate the secure toggle when adding an application?
Enabling the secure toggle when adding an application is essential because it transforms the application into a TLS (Transport Layer Security) application. This, in turn, ensures that the connection to the application is encrypted and secure, ...
Is it possible to export reports in DEM?
Yes, you can export reports in DEM from multiple pages. To initiate the export, simply locate the "Download CSV" and "Custom data export" icons positioned at the top right corner of various pages within DEM. These options grant you the flexibility to ...
What information about an application is available in DEM?
In DEM, when you add an application, you can access various details including the name, target, port, type, Apdex grade and score, user experience chart, user impact data, processing time, ping, tracepath, and for HTTPS applications certificate ...
What are the reasons for an agent receiving an unacceptable grade?
A device can receive an unacceptable grade for two main reasons: 1. When the total response time surpasses the configured threshold, resulting in an Apdex score of 0.48 to 0 as an unacceptable grade. 2. If the associated application is unreachable ...
Can I access historical data for an application?
Yes, you can view older data for an application. Simply click on the application and select an agent that is associated with the application. Within the card labeled "Current user experience across network," you'll find icons representing device, ...
What does the Apdex score in an application mean?
The Apdex score you see is the most recent score of the application that is associated with the agent you're viewing.
Why do I observe a spike in my website response time?
Response time is a combination of DNS time, connection time, SSL Handshake time (for HTTPS) and download time. Spikes in response time could be due to increase in DNS time or connection time or download time. Some factors to consider: 1. Server may ...
What are the possible reasons for an application being unreachable, and how does Cloudmon DEM display this information?
In Cloudmon DEM, the system monitors a website's availability by sending an HTTP request to the webserver and examining the status code of the response. A 200 OK response code signifies that the website is accessible. However, there are several ...
Can I specify a port for an application in cloudmon DEM, and if so, how can I do it?
Yes, you can specify a port for an application. When adding an application, provide the application URL in the format http:// or https:// or ip:port. This allows you to specify the desired port for the application.
Is it possible to set up alarms for applications in DEM?
Yes, you can set up alarms for DEM. You can configure alarms for latency, jitter, loss, response time, and Apdex. Refer to DEM Alarms for more details.
Are Certification Details available for all applications?
Certification Details are available for all HTTPS applications. They provide information about the certificate issuer, common name, issuance date, expiration date, and connection details such as cipher and protocol used for secure connections.
What is the response time displayed in the agent's application tab?
In Digital Experience Monitoring (DEM), response time refers to the amount of time it takes for the application to respond . It includes: Request Time: The time it takes for the request to reach the server. Processing Time: The time the server takes ...
What does processing time mean in Cloudmon DEM?
Processing time in Cloudmon DEM refers to the duration it takes for a web request to be handled. This includes various metrics like the time for redirects, DNS resolution, establishing TCP connections, SSL handshake, sending the initial request, ...
What are the limitations for adding applications and endpoints per agent in the basic version?
In the basic version, you can add a maximum of 5 applications and 2 endpoints per agent.
What threshold value should I configure for an application in cloudmon?
To set the threshold value for your application's performance, aim to achieve excellent results when the total response time falls within that threshold. For instance, if you set a threshold of 100 milliseconds for your application, any application ...
what OS is supported as DEM agents?
DEM agents support both Linux and Windows operating systems.
What is DEM in cloudmon?
Cloudmon's DEM offers network administrators real-time insights into individual users' application experiences, whether they're in the office or remote. It helps identify issues, ensuring a clear view of network quality and pinpointing connectivity ...
What are the processors supporting cloudmon-probe?
The processor with flags SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2 is required to start cloudmon-probe. CPU should falls under any of these Intel microarchitectures or greater ones. 1. Skylake 2. Haswell 3. SandyBridge 4. Nehalem 5. ...
In Cloudmon DEM, do we follow a "bottom-to-top" or "top-to-bottom" approach?
In the DEM, our approach follows a top-to-bottom orientation.
Can the monitoring frequency be adjusted in cloudmon?
Certainly, you have the ability to configure the polling and reporting interval according to your specific needs.
Is there a need for configuration to initiate agent discovery?
No configuration is required for agent discovery; once the agent is installed, it will be automatically discovered.
What determines the frequency of data in cloudmon?
The frequency of data is influenced by the polling and reporting interval you set up; the statistics are pushed according to this configuration.
Is it possible to monitor all applications accessed by the user in End User Monitoring?
No, the user can only monitor the application that has been added to the DEM profile.
Is it possible to view historical data in Cloudmon?
The data is stored in the respective databases. However, the data retention period for historical data is typically 3 months. It's important to note that the retention period for process-wise data is limited to 24 hours.
Is server backup available?
No, server backup is currently in our roadmap for future implementation.
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