Access Points Monitoring

Access Points Monitoring

Network

Access Points Monitoring

Monitor all access points across your wireless environment. Track client load, traffic volume, signal coverage, and availability without checking each controller individually.

Overview

Access points are discovered automatically when a wireless LAN controller is added to Cloudmon. There is no need to add them individually. Navigate to Network → Wireless Devices → Access Points to view all APs across all monitored controllers in a single list.

The Access Points list page shows summary tiles for Active, Not Monitored, Down, Error, and Critical counts across the entire AP fleet. Charts at the top rank access points by client count, transmitted bytes, and received bytes, making it immediately clear which APs are under the most load without needing to drill into individual controllers.

What Cloudmon Monitors

Each access point is listed with its IP address, channel, physical location, MAC address, assigned monitoring template, current client count, SSID, TX bytes, RX bytes, and last polled time. This gives teams everything needed to quickly identify an AP by location, understand how busy it is, and see how much traffic it is handling.

Clicking into an individual AP opens its detail view, showing availability, downtime, SSID, client count, and active alarms. Device information covers the MAC address, software version, category, assigned profile, and location. An Overview panel shows where the AP sits within the controller hierarchy via a treeview.

Having all access points from all controllers in one list is particularly useful in multi-controller environments. When a specific area of a building is experiencing complaints, teams can filter by location or sort by client count to identify the relevant AP without knowing in advance which controller it belongs to.

Alarms

Alarm triggers can be configured per access point to alert on availability and client count thresholds. Learn more.

Troubleshooting

SymptomLikely CauseFix
Access points not appearing in the listThe parent controller has not completed its first full poll, or the APs are not registered to the controllerWait for the next poll cycle and confirm the APs are associated to the controller in its management interface
AP showing as DownThe AP has lost connectivity to the controller or has gone offlineCheck the AP status in the controller management interface and verify physical connectivity and power
Client count unexpectedly high on one APClients are not roaming correctly and are remaining associated to a single APReview roaming settings on the controller and check whether nearby APs have capacity available
    • Related Articles

    • Wireless Network Device Monitoring

      Network Wireless Device Monitoring Monitor your entire wireless infrastructure from controllers down to individual clients. Track access point health, SSID performance, client signal quality, and rogue SSIDs from a single platform. Cloudmon's ...
    • Wireless Clients Monitoring

      Network Wireless Clients Monitoring Monitor every device connected to your wireless environment. Track signal quality, traffic, connection time, and SSID association across all clients from a single view. Overview Wireless clients are discovered ...
    • Digital Experience Monitoring

      Digital Experience Monitoring Digital Experience Monitoring Configure and use Cloudmon DEM to monitor business application performance from the end-user perspective, diagnose user-reported issues across device, LAN, WAN, and application layers, and ...
    • DNS Trace Monitoring

      DNS Monitoring DNS Trace Monitoring Follow the complete DNS resolution path from root nameservers through TLD and authoritative nameservers to the final resolved IP. Identify exactly which delegation level is introducing a failure or latency, rather ...
    • Monitoring SSIDs and Rogue SSIDs

      Network Monitoring SSIDs and Rogue SSIDs Track the performance of every wireless network in your environment and monitor for unauthorised or unknown SSIDs detected by your access points. Overview SSIDs and Rogue SSIDs are discovered automatically ...