Cloudmon Release Notes

Cloudmon Release Notes

product release

Cloudmon Release Notes

Stay informed about the latest enhancements to the Cloudmon unified observability platform.


Select a release below to review its new features, expanded monitoring capabilities, and resolved issues.

September 2026

Features

Meraki switch monitoring

Cloudmon now monitors Meraki switches alongside existing Meraki device support. Administrators get a unified view of switch health, port status, and performance metrics within their Meraki inventory.

Boot event tracking (Windows, Linux, macOS)

Cloudmon now captures boot events across Windows, Linux, and macOS systems. Combined with startup root-cause analysis, this helps teams quickly identify what caused a slow or failed startup.

WAN interface detection

Cloudmon now automatically scans network devices to identify WAN-facing interfaces, reducing manual configuration when setting up bandwidth and utilization monitoring on edge devices.

Real User Monitoring

Cloudmon now captures real-user performance data alongside existing synthetic checks. This gives a more complete picture of how actual users experience monitored applications and websites. Refer: Real-User monitoring

Built-in MCP server, AI chatbot, and a dedicated AI button

Cloudmon now includes a built-in MCP server and an AI chatbot, accessible through a dedicated AI button. Users can ask natural-language questions about their environment and get contextual answers without leaving the console.

NCM vulnerability assessment

Network Configuration Management now assesses managed devices for known vulnerabilities. This gives administrators a prioritized view of security risks across their network configuration estate. Visibility has been expanded to include firmware and CVE-related risk data, supporting stronger compliance and asset hygiene.

Inventory and availability SLO reports

New reporting tracks performance against defined service level objectives. Teams can now measure and demonstrate whether infrastructure and services are meeting agreed targets. An inventory report has also been added.

SNMP template support
  • Added SNMP template management with persistent configuration support and device-specific template references.
  • Network device templates can now be managed from the UI.
  • Helps reduce repetitive setup work and makes SNMP monitoring easier to standardize across large environments.
PagerDuty notification integration
  • Added PagerDuty integration for alert escalation and faster response workflows for critical incidents.
Helpdesk integrations
  • Added support for integrating Cloudmon alarms with Freshdesk and Freshservice for streamlined incident workflow and resolution tracking.
  • Added support for integrating Cloudmon alarms with Jira Service Management.
EOL/EOS visibility
  • New lifecycle dashboards and scheduled review workflows help teams track devices approaching end-of-life (EOL) or end-of-support (EOS).

Enhancements

ISP path insights

New automated insights identify routing changes, packet loss, latency, and path anomalies to quickly pinpoint ISP-related performance issues, building on existing ISP Path.

Azure topology preview

A new topology map preview surfaces the structure of your Azure environment directly inside Cloudmon, building on existing Azure monitoring.

AI usage monitoring via NetFlow

NetFlow monitoring can now identify AI tool and service traffic across the network, showing which users and teams drive AI usage, how much bandwidth it consumes, and where it is concentrated.

Nutanix disk usage monitoring

Disk usage metrics are now available for Nutanix infrastructure. Teams can track storage consumption trends and get ahead of capacity issues before they affect workloads.

New reports and improved catalog page

Additional out-of-the-box reports have been added, along with a redesigned reports catalog page. The updated catalog makes it easier to browse, search, and locate the right report.

Clone scheduled reports

Scheduled reports can now be duplicated instead of built from scratch. This saves time when creating similar reports for different teams, devices, or time periods.

Custom webhooks for legacy SMS gateways

Custom webhook integration support has been extended to work with legacy SMS gateways. This broadens the range of notification channels available for alerting workflows.

Incident count and downtime duration on the overview page

The overview page now shows the number of open incidents and how long affected resources have been down, giving an at-a-glance view of current impact.

Improved branding and preview

Branding controls have been refined with a clearer live preview. Administrators can see how custom branding will appear before applying changes across the portal.

Compliance and reporting enhancements
  • Improved reporting consistency, policy visibility, and dashboard labeling to make operational reviews clearer.
AWS network monitoring enhancements
  • Added monitoring for VPC and Elastic IP resources, improving cloud visibility for network and infrastructure teams.
  • Server monitors are now integrated with EC2 instances automatically.
Probe and Agent enhancements
  • Probe-level enhancements include:
    • Improved IP lookup
    • Improved SNMP retry mechanism which supports when polling fails
  • Agent-level enhancements include:
    • Reduced number of PowerShell sessions on Windows
    • Hyper-V failover cluster support
    • MSI build support

Bug Fixes

Dashboard display fixes

Fixed text color defaults, chart rendering issues, and "no data" display behavior to improve readability and accuracy.

SNMP and inventory fixes
  • Corrected SNMP device selection logic, access point exclusions, and interface data handling.
  • Improved device and inventory accuracy for large and mixed environments.
NCM and vulnerability reporting
  • Fixed issues in vulnerability reporting, including errors affecting device vulnerability views, making compliance and risk workflows more dependable.
VMware monitoring
  • Fixed downtime state and reason handling when VMware environments become inactive.
  • Improved monitoring resiliency in virtual infrastructure environments.
UI and navigation fixes

Fixed tab behavior, breadcrumb updates, chart alignment, disk sizing and unit rendering, and layout inconsistencies across screens.

Security Fixes

Credential and key redaction in logs

Passwords, API keys, tokens, and other sensitive values are now automatically masked in application logs and error output, keeping credentials protected when logs are shared for troubleshooting or retained for audit.

Better authentication and credential handling

Improved auth and password-related handling patterns to reduce risk of insecure credential exposure.

Dependency maintenance and security updates

Updated dependencies and refreshed package versions to reduce exposure to known library vulnerabilities and improve overall software hygiene.

June 2026

Features

OCI Monitoring

Oracle Cloud Infrastructure instances can now be monitored. This extends Cloudmon's multi-cloud coverage ahead of general availability. Refer: OCI Monitoring

Web page load and speed insights monitoring

Measure full webpage load performance, including rendering, resource loading, and key speed metrics, to identify what is slowing down the user experience.

FTP Monitoring

Monitor FTP availability, connection and transfer performance, with upload/download checks to verify that file transfers are working reliably.

HTML reports introduced and set as default

HTML report support was introduced and later made the default format for all reports. HTML reports render more consistently across email clients and browsers than previous formats.

Maintenance mode

Devices and monitors can now be placed into maintenance mode to suppress alerts during planned work. This prevents unnecessary noise from expected downtime.

NCM compliance and template configuration

NCM now supports compliance checks against defined policies, along with in-UI template configuration. Administrators no longer need to leave the interface to manage configuration templates.

SSL/TLS certificate monitoring

Cloudmon can now monitor SSL/TLS certificates for expiration and validity issues. Teams get early warning before a certificate lapse causes an outage.

Enhancements

Nutanix and VMware events & alerts

Support was added for Nutanix Prism Central, along with events and alerts monitoring for both Nutanix and VMware. This gives administrators earlier visibility into issues across virtualized and hyperconverged infrastructure.

Improved Microsoft Teams notifications

Microsoft Teams notifications were enhanced with workflow support. Alerts can now trigger structured workflows directly within Teams channels.

Custom webhook body support

Webhooks can now send a custom-defined payload body. This makes it easier to integrate Cloudmon alerts with third-party systems that expect a specific data format.

Threaded email notifications and subject customization

Alert emails are now threaded. This keeps related notifications grouped together in the inbox instead of appearing as separate messages.

Bulk update for agents and devices

Agents and network devices can now be updated in bulk rather than one at a time. This significantly reduces the time needed for large-scale configuration changes.

Improved license page

The license page was redesigned for clearer visibility into usage and entitlement status. Administrators can more easily see what's consumed, the breakdown and what's still available.

SSO via SAML 2.0 and OIDC

Single sign-on is now available through both SAML 2.0 and OpenID Connect. This allows organizations to integrate Cloudmon login with their existing identity providers.

NCM menu

A dedicated NCM menu was added to the navigation.

Database menu
A dedicated Database menu was added to the navigation.

Probe and Agent enhancements
  • Probe-level enhancements include:
    • No Probe-level enhancements were reported for this release.
  • Agent-level enhancements include:
    • No Agent-level enhancements were reported for this release.

Bug Fixes

No bug fixes were reported for this release.

Security Fixes

No security fixes were reported for this release.

Upgrade Notes

Before you upgrade
  • Controller 5.6: Redis is required on the Controller. It is auto-installed on standalone environments (internet required).

March 2026

Features

GCP monitoring

Monitor Google Cloud Platform instances natively to track availability and performance across your cloud infrastructure.

REST API and ISP Path monitoring

Monitor REST APIs and trace network paths through ISPs to identify API availability and connectivity issues.

Meraki availability monitoring

Availability monitoring was added for Meraki devices. Teams get immediate visibility when a Meraki device goes offline.

DNS monitoring

DNS server monitoring, DNS security extension (DNSSEC) monitoring, and DNS trace monitoring were all introduced. Together they give comprehensive visibility into DNS availability, security posture, and resolution paths. Refer: DNS Monitoring

Plugins
  • Nginx monitoring.
  • MongoDB monitoring.
  • Apache monitoring.
  • Disk folder monitoring.
  • VPN connectivity check.
Custom branding

Organizations can now apply custom branding across the Cloudmon interface. This allows MSPs and enterprises to present a consistent, white-labeled experience to their teams or customers.

CMDB integration APIs

New APIs allow Cloudmon data to be integrated with an external CMDB.

Android mobile app

A dedicated Android mobile app was introduced. Teams can now check monitor status and alerts on the go, without needing a desktop browser.

Enhancements

VMware discovery controls

New controls govern VMware discovery behavior and the retention of deleted devices in VMware inventory. This gives administrators more control over how stale or removed VMs are handled.

Endpoint user report

A new report provides detailed endpoint user login information. This helps administrators track user activity and access across monitored endpoints.

Interface bandwidth configuration and utilization alerts

Bandwidth can now be configured for network interfaces, with alerts based on utilization.

Probe and Agent enhancements
  • Probe-level enhancements include:
    • Configurable SSH and SCP algorithms for compatibility with legacy devices.
  • Agent-level enhancements include:
    • No Agent-level enhancements were reported for this release.

Bug Fixes

No bug fixes were reported for this release.

Security Fixes

No security fixes were reported for this release.

Upgrade Notes

Before you upgrade
  • Collector 5.0.0 is a must-upgrade to edit existing web-related monitors.
  • Breaking change: requires NodeJS 24.
  • Supports Ubuntu 24.04 LTS.
  • API keys are now generated using a cryptographically strong method and encrypted in the database.
Note: See Cloudmon System Requirements for details on updated system requirements.
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