Custom Branding

Custom Branding

Managed Service Providers

Custom Branding

Customise the Cloudmon interface with your own logo, company name, and colour scheme to deliver a branded monitoring experience to your customers.

Overview

Custom Branding allows both MSPs and organisations to replace the default Cloudmon branding with their own. When configured, the Cloudmon interface displays your logo and company name in place of the Cloudmon defaults. This is particularly useful for MSPs who deliver Cloudmon as part of a managed service offering and want the platform to appear as their own product to customers.

Custom branding settings are configured under Settings → General Settings → Branding.

Configuration

Navigate to Settings → General Settings → Custom Branding and configure the following fields:

FieldDescription
Company NameThe name displayed in the platform header and browser tab title in place of Cloudmon.
LogoYour company logo, displayed in the top navigation bar. Upload a PNG or SVG file. Recommended dimensions are provided in the upload interface.
FaviconThe browser tab icon for the Cloudmon interface. Upload a square PNG or ICO file, typically 32x32 or 64x64 pixels.

Once saved, the branding changes take effect immediately for all users logged into this Cloudmon instance. No restart is required.

Troubleshooting

IssueWhat to check
Logo not displaying after uploadClear your browser cache and reload the page. The logo is served from the Controller and may be cached by the browser. Confirm the uploaded file is a supported format (PNG or SVG) and within the recommended size limits.
Branding only visible to some usersOther users may have an older version of the page cached. Ask them to clear their browser cache or perform a hard refresh to load the updated branding.