Meraki Organizations Monitoring

Connect and manage your Cisco Meraki organisations in Cloudmon. Monitor availability, license status, networks, and devices across all your Meraki organisations from a single view.

Overview

Cloudmon integrates with Cisco Meraki using the Meraki REST API, pulling real-time device status, network topology, license information, and uplink details directly from the Meraki dashboard. Once connected, Meraki organisations and their devices are monitored alongside the rest of your infrastructure without needing to switch between tools. Navigate to Network → Meraki → Organizations to view all connected organisations.

Prerequisites

Cloudmon connects to Meraki via the Meraki Dashboard API. You will need a Meraki REST API key before connecting an organisation. To generate one, log into the Meraki Dashboard, navigate to Organization → API & Webhooks, select the API keys and access tab, and click Generate API Key. Copy and store the key immediately as the Meraki Dashboard does not display it again after leaving the page. The account generating the key must have organisation administrator access. For full instructions, refer to the official Cisco Meraki API documentation.

Connecting a Meraki Organisation

Navigate to Network → Meraki → Organizations and select Add to launch the Meraki Onboarding Wizard. The wizard walks through four steps:

• Step 1 — Meraki API Credential: Enter the Meraki API URL (https://api.meraki.com/api/v1) and your Meraki REST API Key, then click Test Connection to verify the credentials before proceeding.
• Step 2 — Select Organization: Cloudmon retrieves all organisations accessible under the provided API key. Select the organisation to connect and click Next.
• Step 3 — Select Devices: Choose the specific devices within the selected organisation to monitor.
• Step 4 — Review and Confirm: Review the summary and click Save. Cloudmon begins pulling data from the Meraki API immediately.

A separate onboarding process is required for each Meraki organisation. If multiple organisations are managed under a single API key, each must be added individually.

Organisation Detail

Clicking into any organisation opens its detail page, which shows availability, downtime, and active alarm counts in the header. A License Overview panel displays the license model, total licenses, license status, and expiration date. A Management Details panel shows the Meraki customer number for support and billing reference.

The organisation detail page includes the following sections:

• Networks: Lists all Meraki networks in the organisation with their name, product types, and last updated time. Each network has a topology view showing all devices and their interconnections, with links colour-coded green for active and grey for inactive. The Device Types panel shows the count of each device type present in the network.
• Devices: Lists all devices in the organisation across all networks, showing name, model, serial number, product type, MAC address, LAN IP, network name, and real-time Meraki status. A Discover New Devices button triggers a fresh device discovery from the Meraki API.
• Outages: Records all downtime periods for the organisation with timestamps and durations.

If an invalid or expired API key is detected, a warning banner will appear on the Overview page. Update the API key by editing the organisation entry.

Alarms

Alarm rules can be configured per organisation to alert on availability changes, license expiry, and API connectivity issues. Active alarms for the organisation are visible in the Alarms tab of the organisation detail page. Learn more.

Troubleshooting