What does it mean to acknowledge an alarm in Cloudmon?
Acknowledging an alarm indicates that a user has
seen the alarm and is actively working on it. This helps avoid duplicate
responses and improves incident tracking.
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When is an alarm triggered in cloudmon?
An alarm is triggered based on the configuration of the corresponding alarm rule when an IP endpoint or device exceeds the threshold value that has been set. In other words, when the monitored metric goes beyond the defined limit, the alarm will be ...
How does the user get notified when an alarm is triggered in cloudmon?
We provide the following options for notifying the user when an alarm is triggered, Email Microsoft Teams Slack Zoho Desk SMS Webhook
Can we integrate our ticketing tool with Cloudmon to receive a notification when an alarm is triggered?
Yes, we can integrate our ticketing tool with Cloudmon. By default, Zoho Desk is integrated with Cloudmon. However, if you need to integrate a different ticketing tool, you can use the "Custom hook" option. To do this, follow these steps: Navigate to ...
If Zoho Desk is set up as a notifier, will you receive a ticket or a notification when an alarm is triggered in cloudmon?
In Zoho Desk, alarms triggering will result in the generation of tickets, ensuring you receive a record and notification of the triggered event. If you need to integrate a different ticketing tool, you can use the "Custom hook" option as well.
What does processing time mean in Cloudmon DEM?
Processing time in Cloudmon DEM refers to the duration it takes for a web request to be handled. This includes various metrics like the time for redirects, DNS resolution, establishing TCP connections, SSL handshake, sending the initial request, ...