General
What is the significance of Connection Details in monitoring?
Connection Details in monitoring are essential for diagnosing and troubleshooting network and application performance issues, enabling optimization.
What insights can be gained from DNS lookup durations?
DNS lookup durations offer insights into how quickly domain names are resolved to their corresponding IP addresses. Shorter lookup durations indicate efficient DNS resolution, which can lead to faster website or application loading times. Analyzing ...
What does SSL connection duration indicate?
SSL connection duration indicates the time it takes to establish a secure connection between a client and a server using the SSL/TLS protocol. A shorter duration suggests faster and more efficient secure connections, improving website or application ...
What insights can be derived from content download times?
Content download times provide insights into the efficiency and speed at which users can access and interact with digital content. Faster download times typically result in improved user experiences, reduced bounce rates, and higher engagement. ...
Why is monitoring server response times important?
Monitoring server response times is crucial for ensuring a positive user experience, optimizing performance, detecting issues early, and maintaining cost-effective resource allocation.
What is the practical use of the geographical view feature in DEM?
You can easily locate an agent's position on a map and access comprehensive information using the geographical view feature. When you hover over the agent's location on the map, it displays the agent's status and provides detailed insights. To access ...
What do the colors of agents and applications indicate in the heatmap?
The colors in the heatmap represent the Apdex grade associated with agents and applications.If the agent is not monitored then, the the heatmap for the device will be indicated in gray colour.
What is the reason for the application displaying empty data?
If you've added an application but haven't associated it with any device, the application won't be monitored. As a result, when you click on that application, you won't see any data because there are no devices actively monitoring it.
Why should I activate the secure toggle when adding an application?
Enabling the secure toggle when adding an application is essential because it transforms the application into a TLS (Transport Layer Security) application. This, in turn, ensures that the connection to the application is encrypted and secure, ...
Is it possible to export reports in DEM?
Yes, you can export reports in DEM from multiple pages. To initiate the export, simply locate the "Download CSV" and "Custom data export" icons positioned at the top right corner of various pages within DEM. These options grant you the flexibility to ...
What are the reasons for an agent receiving an unacceptable grade?
A device can receive an unacceptable grade for two main reasons: 1. When the total response time surpasses the configured threshold, resulting in an Apdex score of 0.48 to 0 as an unacceptable grade. 2. If the associated application is unreachable ...
Can I access historical data for an application?
Yes, you can view older data for an application. Simply click on the application and select an agent that is associated with the application. Within the card labeled "Current user experience across network," you'll find icons representing device, ...
What does the Apdex score in an application mean?
The Apdex score you see is the most recent score of the application that is associated with the agent you're viewing.
Why do I observe a spike in my website response time?
Response time is a combination of DNS time, connection time, SSL Handshake time (for HTTPS) and download time. Spikes in response time could be due to increase in DNS time or connection time or download time. Some factors to consider: 1. Server may ...
What are the possible reasons for an application being unreachable, and how does Cloudmon DEM display this information?
In Cloudmon DEM, the system monitors a website's availability by sending an HTTP request to the webserver and examining the status code of the response. A 200 OK response code signifies that the website is accessible. However, there are several ...
Can I specify a port for an application in cloudmon DEM, and if so, how can I do it?
Yes, you can specify a port for an application. When adding an application, provide the application URL in the format http:// or https:// or ip:port. This allows you to specify the desired port for the application.
Are Certification Details available for all applications?
Certification Details are available for all HTTPS applications. They provide information about the certificate issuer, common name, issuance date, expiration date, and connection details such as cipher and protocol used for secure connections.
What is the response time displayed in the agent's application tab?
In Digital Experience Monitoring (DEM), response time refers to the amount of time it takes for the application to respond . It includes: Request Time: The time it takes for the request to reach the server. Processing Time: The time the server takes ...
What does processing time mean in Cloudmon DEM?
Processing time in Cloudmon DEM refers to the duration it takes for a web request to be handled. This includes various metrics like the time for redirects, DNS resolution, establishing TCP connections, SSL handshake, sending the initial request, ...
What are the limitations for adding applications and endpoints per agent in the basic version?
In the basic version, you can add a maximum of 5 applications and 2 endpoints per agent.
What threshold value should I configure for an application in cloudmon?
To set the threshold value for your application's performance, aim to achieve excellent results when the total response time falls within that threshold. For instance, if you set a threshold of 100 milliseconds for your application, any application ...
What are the processors supporting cloudmon-probe?
The processor with flags SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2 is required to start cloudmon-probe. CPU should falls under any of these Intel microarchitectures or greater ones. 1. Skylake 2. Haswell 3. SandyBridge 4. Nehalem 5. ...
In Cloudmon DEM, do we follow a "bottom-to-top" or "top-to-bottom" approach?
In the DEM, our approach follows a top-to-bottom orientation.
Is it possible to monitor all applications accessed by the user in End User Monitoring?
No, the user can only monitor the application that has been added to the DEM profile.
Is it possible to view historical data in Cloudmon?
The data is stored in the respective databases. However, the data retention period for historical data is typically 3 months. It's important to note that the retention period for process-wise data is limited to 24 hours.
Is server backup available?
No, server backup is currently in our roadmap for future implementation.
Is S-Flow supported?
Currently, S-Flow is not supported, but Netflow and IPFIX are supported.
Can Cloudmon be deployed on a Private Cloud?
Cloudmon is fully compatible with Private Cloud environments and can be seamlessly deployed on your infrastructure. To facilitate a streamlined deployment process, we provide an OVA image tailored for VMware ESXi and a VHDX image optimised for ...
What are the system requirements for installing Cloudmon as a Hyper-V virtual machine on a Windows operating system?
To install Cloudmon as a Hyper-V virtual machine on Windows, the following system requirements must be met: Windows Pro or Enterprise version above 10 (64-bit operating system). A 64-bit processor with Second Level Address Translation (SLAT). Minimum ...
Which versions of PowerShell support the execution of the Hyper-V installer script?
The Hyper-V installer script can be executed on PowerShell versions 5 and above.
What are the available thresholds for setting alarms?
Cloudmon offers multiple threshold levels for setting alarms. These thresholds include: 1. Attention threshold: This is a low severity level that triggers an alert when certain conditions are met. It indicates a situation that requires attention but ...
Is the newly updated system hostname reflected in the cloudmon portal?
Cloudmon can detect a change in server hostname after 6 hours or upon server restart. Additionally, you can configure an agent name, which is a user-friendly alias for your server and needs to be manually set for your convenience.
Does Cloudmon's agent automatically resume reporting statistics after a restart?
Yes, the agent will start reporting the statistics automatically after a restart.
Do cloudmon support LDAP?
Certainly, LDAP integration is supported by us. To configure LDAP, you may proceed to Settings, then General Settings, and then navigate to LDAP Integration.
Why isn't no data status being displayed for the IP endpoint?
In case the probe doesn't transmit no data for the configured IP, the status will not display no data, and this will be indicated in the "Network QOS" section of the specific IP Endpoint when you navigate to "IP Endpoints > All IP Endpoints" and ...
Does Cloudmon ITIM Controller require internet connectivity?
Yes. Cloudmon ITIM controller requires internet access for the following reasons, Software updates (https://repo.veryxtech.com) Finding location, ISP and other information based on IP address (https://ip-api.com) Pushing alerts to MS Teams, Slack, ...
Does Cloudmon dashboard monitors multiple devices across multiple locations?
Dashboard has multi-geographical monitoring, which gives you an overall features of your network and you can drill down the feature for each location.
Will Cloudmon monitor multiple devices across multiple locations?
Yes. you can monitor devices across the globe by installing probes in multiple locations.
In cloudmon, after making changes to the system name in agent.conf file, why this change was not discovered/updated in the Server?
Agent is already discovered by the controller. Controller configuration always overrides agent configuration. Controller takes agent name (default Hostname, if name is not configured) during discover process. This agent is already discovered, so, if ...
Do you have any aggregator to collect all the agent metrics and push to controller instead of connecting each agent to the controller in cloudmon?
Yes, we do have a proxy server which will take care of this scenario.
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