Agent Overview

Agent Overview

Installation and Deployment

Agent Overview

Cloudmon agents are installed on servers, desktops, laptops, and virtual machines to enable deep monitoring with fast detection, automated remediation, and high-frequency metrics collection.

Overview

When the Cloudmon agent is deployed on a target device, a direct secure socket connection is established between the device and the Cloudmon Controller. This connection enables monitoring capabilities that go significantly beyond what agentless polling via SNMP or WMI can provide. Once installed, the agent is automatically discovered by the Controller and appears under Agents in the top navigation bar. It is immediately associated with the default monitoring profile.

Supported Platforms

The Cloudmon agent can be installed on the following operating systems:

PlatformSupported Versions
LinuxCentOS, Ubuntu, Debian, Fedora, Red Hat, SUSE Linux, Amazon Linux
WindowsWindows 10 and above, Windows Server 2012 and above
macOSSupported
AndroidSupported for mobile device monitoring

Key Features of Agent-Based Monitoring

Liveness monitoring: Detects device downtimes and restarts within 25 seconds, ensuring availability data is updated almost immediately. To configure liveness for an agent, navigate to Settings → Monitoring → Metrics and search for the metric "Liveness".

High-frequency resource monitoring: Polling intervals can be configured as short as 1 second with reporting intervals as short as 1 minute, providing real-time insights into critical devices. Configure this under Settings → Configurations → Monitoring Profiles.

Automated remediation: Runbooks can be executed automatically on the agent when an alarm fires, restarting services, clearing caches, or running any custom script without manual intervention.

Hyper-V monitoring: Hyper-V servers can only be monitored using the Cloudmon agent, enabling full visibility into VMs, CPU, memory, network, and storage.

Digital Experience Monitoring (DEM): The agent measures application performance from the user's device perspective, covering device resources, LAN, WAN, ISP, and application response.

Process and software visibility: Full visibility into running processes with per-process CPU and memory consumption, and a complete installed software inventory.

Installation

Agent installation instructions for all supported platforms are available directly from the Cloudmon Controller. Click the user icon in the top right corner, select Help, and follow the Getting Started guide for the relevant operating system. Refer to the Installing the Cloudmon Agent article for the full installation walkthrough.

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